Payment policy

Payment Security and Terms & Conditions

Tiecraft is committed to implementing the highest security measures to protect our customers' payment information. We fully comply with the Payment Card Industry Data Security Standard (PCI DSS), which ensures the secure processing, storage, and transmission of payment card data.

1. Secure Transactions:

All transactions on our website are conducted through secure and encrypted channels, ensuring the confidentiality and integrity of your payment information.

2. PCI Compliance Assurance:

Tiecraft follows PCI DSS, a set of security standards designed to protect sensitive payment information. Our systems undergo regular security assessments to maintain PCI compliance.

3. Data Encryption:

We use standard encryption technologies to secure your payment information during transmission, preventing unauthorized access and ensuring the confidentiality of your personal and financial details.

4. Tokenization:

To enhance security, Tiecraft uses tokenization, which replaces sensitive cardholder data with a unique identifier (token). This practice ensures that your actual payment information is not stored on our servers.

Payment Terms and Conditions

We accept the following credit and debit cards:

American Express

1. Order Confirmation:

After completing a purchase on Tiecraft, customers will quickly receive an email confirming their order and providing detailed information about the transaction. This email acts as a reliable confirmation of the successful transaction completion.

2. Payment Authorization:

Payment will be authorized when the order is placed. Orders will be processed and shipped only after payment has been successfully processed.

3. Failed Transactions:

If a transaction faces issues, customers should review their payment details for accuracy. If problems continue, please contact our customer support team for quick assistance.

4. Currency:

Prices listed on the Tiecraft website are in UK Pound .

5. Refund Policy:

Refer to our Refund Policy for information on the process and conditions for requesting refunds.

6. Payment Disputes:

Customers with concerns or disputes related to payments are encouraged to contact our dedicated customer support team promptly. At Tiecraft, we are committed to efficiently addressing and resolving payment-related issues to ensure customer satisfaction.

7. Changes to Payment Policy:

Tiecraft reserves the right to modify the Payment Policy at any time. Any changes will take effect immediately upon being posted on the website. By completing a purchase on Tiecraft, you agree to adhere to the terms and conditions outlined in this Payment Policy.

Store Name: Tiecraft

Phone Number: 447985260404

 Support@Tiecraft.com

Live Chat Support: Our live chat support is available 24/7.

Customer Service: Monday to Friday. Holiday order will be shipping on the next working day.

Address: 15 Brampton Pl, North Shields NE29 7BN, United Kingdom